Return & Refund Policy

At Arkusum, we strive to ensure customer satisfaction with every purchase. If you’re not satisfied with your order, we offer a comprehensive return and refund policy.

1. Returns

• Returns are accepted within 30 days from the date of receipt.
• Items must be in unused, unwashed, and original condition with all tags attached.
• To initiate a return, please contact our customer support team at [email protected].

2. Refunds

• Refunds are processed once the returned item is inspected and approved. The refund will be issued to the original payment method used for the order.
• Please allow 7-10 business days for the refund to reflect on your account.

3. Non-returnable Items

• Items that are final sale, personalized, or damaged by the customer cannot be returned.